Customer Success Stories

Our innovative solutions and services – put to the test.

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

TreviPay migrates to the cloud and a new office with SHI's help

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

The feeling’s mutual: SHI and Texas Mutual forge a partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley leverages SHI for every phase of transformation

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software trusts SHI for virtually all their IT procurement needs

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7’s firewall needed to totally transform. They trusted SHI to do it right

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

How Johnson Financial Group saved 2,000 hours with a modern desktop initiative

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

It’s not just fun and games. Post University esports is leading the field

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers a sector-leading esports facility for Barnsley College

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

Beyond cost savings: Discover the lasting benefits of SHI’s partnership with NRG Energy

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

How Essex County trusted SHI to save $900K in yearly software spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County partners with SHI to solve what's next

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

SHI helps a large law firm improve its software license position and realize huge savings

SHI provides a large law firm with valuable insight into their license position.

A person in a lab coat and gloves is using a microscope in a laboratory

Biomedical firm saves nearly $1M with SHI's IT asset management

Leveraging SHI's IT asset management (ITAM) services, a leading biomedical company significantly reduced costs and enhanced operational efficiency.

A person is working on a laptop while talking on a cellphone

SHI helps a global telecom giant improve its long-term sustainability efforts

By analyzing carbon emissions and energy consumption, SHI provides a path toward greater sustainability.

Infrastructure | ITAM and SAM | Communications | Next-Gen Infrastructure |

Two professional individuals are engaged in a discussion at a desk

SHI's strategic ITAM services unleash massive potential savings for HR tech firm

SHI bolstered a people-centric HR company's ITAM maturity, mitigated $21.7M risk, and identified a potential $362M in savings.

ITAM and SAM | Information Technology & Professional Services | Business of IT |

Three professionals in professional attire, collaborating around a computer in a well-lit office setting

SHI transforms Microsoft licensing challenges into $1.5M in savings

SHI's comprehensive IT asset management (ITAM) services transformed licensing challenges into over $1.5M in savings.

ITAM and SAM | Professional Services | Microsoft | Business of IT |

A worker in safety gear, seated on a high platform amidst industrial structures, reviewing documents

GCI leans on SHI's decades of licensing experience to gain visibility and realize huge savings

SHI's ITAM team optimized GCI's licensing position, providing insights that saved them millions.

ITAM and SAM | Software Licensing | Communications | Business of IT |

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI saves a healthcare provider over $5M

SHI saved our customer over $5 million by optimizing their software usage and eliminating risk.

ITAM and SAM | Software Licensing | Healthcare | Business of IT |

A store employee in a blue polo shirt is presenting a striped fabric sample to customers

SHI's SaaS Cost Optimization service finds up to $5.5M in wasted app spend for global retailer

SHI's SaaS Optimization service delivers $5.5M in potential cost savings and unparalleled insights for a global retailer.

ITAM and SAM | Retail | Business of IT |

a healthcare professional and another individual engaged in a discussion over a document in a well-lit room with a grey sofa

SHI's managed service realizes over $3.3M in savings for a not-for-profit health insurance provider

SHI's software license managed service helped a BCBS licensee unlock over $3.3M in potential savings, streamlining their license management and compliance.

ITAM and SAM | Healthcare | Business of IT |