Cisco & SHI

Reinventing what's possible

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SHI is Cisco Advanced Customer Experience Specialized.

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Cisco and SHI power how people and technology work together across the physical and digital worlds

At SHI, we are proud to partner with Cisco to transform how people and technology work together across both physical and digital environments. Together, we build AI-ready data centers that empower organizations to run AI workloads anywhere — whether in public or private clouds, on-premises, or at the edge.

We build future-proofed workplaces wherever your teams serve customers.

With our combined focus on digital resilience, SHI and Cisco deliver advanced security, reliability, and performance through leading security, assurance, and observability solutions, ensuring your organization remains protected and efficient across its entire digital footprint.

Conference

Meet SHI at Cisco Live in Las Vegas!

Join us at Cisco Live, May 31–June 4, Las Vegas. Discover how SHI and Cisco can power your IT transformation. Visit our booth for exclusive insights!

Reserve your spot today! 

 

Benefits of Cisco solutions through SHI

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Cisco Preferred Partner

We are experts in delivering top-quality technology solutions to businesses of all sizes. Our team of experienced professionals understand the evolving digital landscape and works closely with our clients to review their data, pinpoint areas for improvement, and create customized solutions that boost productivity and save money.

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Boost operational efficiency

Supply chain continues to be a challenge, but SHI’s Priority Access Program enables us to get your hands on Cisco’s highest demand inventory with same-day shipping!

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End-to-end lifecycle management

SHI offers complete install base assessments to keep you informed of major milestone dates and to find the most cost-effective options for software and Smartnet management.

SHI is the 2024 Cisco Software Partner of the Year.

Authorization Levels

  • Cisco Preferred Partner

Certifications

  • Advanced Collaboration Architecture Specialization
  • Advanced Customer Experience Specialized
  • Advanced Data Center Architecture Specialization
  • Advanced Enterprise Networks Architecture Specialization
  • Advanced Security Architecture Specialization
  • Cisco Hyperflex Specialization
  • Cisco IoT Specialization
  • Cisco Umbrella for MSSPs Specialization
  • Cisco Unified Contact Center Express Specialization
  • Cisco Webex Contact Center Specialization
  • Collaboration SaaS Specialization
  • Customer Experience Specialization
  • Environmental Sustainability Specialization
  • Full-Stack Observability Solution Specialization
  • Hybrid Cloud Computing Solution Specialization
  • Hybrid Cloud Networking Solution Specialization
  • Hybrid Cloud Software Solution Specialization
  • Hybrid Work Solution Specialization
  • IOT Advantage Specialization
  • Secure Access Service Edge Solution Specialization

Awards

2025
  • Cisco Partner Summit 2025 Americas USA East Area Award
  • Services and Software Excellence Partner of the Year
2024
  • Cisco Capital Partner of the Year
  • Commercial Partner of the Year
  • Networking Partner of the Year
  • Software Partner of the Year
2023
  • Security Partner of the Year
2022
  • Security Partner of the Year
2021
  • Global Business Partner of the Year
2020
  • Commercial Partner of the Year

Learn more about Cisco solutions

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AI-ready data centers

Cisco AI-Ready data centers unify networking, compute, and security to power AI workloads anywhere, speeding deployment, boosting security, and optimizing digital infrastructure.

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Future-proofed workplaces

Cisco future-proofs workplaces with unified networking, security, and collaboration, enabling flexible, secure, and efficient work anywhere with AI, smart tech, and seamless user experiences.

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Digital resilience

Cisco delivers digital resilience with unified AI-powered security, observability, and assurance, ensuring secure operations, rapid issue response, and minimized downtime across all environments.

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Security excellence

Innovating where security meets the network. Unify network and security to deliver powerful protection for your users, workloads, devices, and things—wherever they are.

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Networking excellence

Networking excellence

Take your network as seriously as your business Whether you're with a Global 2000 or a local school district, build a future-ready network with the industry leader in networking.

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Operational excellence

Work with experts you can depend on. No matter your shape or size, SHI is the IT partner you can trust. Organizations like yours around the world rely on SHI to help them select, deploy, and manage the right technologies for their needs.

Learn more 

Ready to make Cisco part of your strategy?

Contact us today to get started!

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