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Managed workplace services

Streamline IT operations, empower employees, and optimize costs

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Are the challenges of managing a digital workplace making you feel like you’re behind schedule, with no time to plan for the future? By taking a few steps today, you can position yourself for smarter, less burdensome IT management tomorrow.

Digital technologies are rapidly evolving the workplace — and both employees and customers are taking notice. To stay ahead of your competitors, you need to adapt to and creatively take advantage of these technologies.

However, increasing complexity, high capital expenditure, inconsistent IT support, and poor digital experiences can turn your digital transformation into a complicated challenge.

SHI’s managed workplace services can help you overcome this challenge by strategically managing your technology landscape and aligning it with specific business needs suitable for your industry or sector.

A person wearing a virtual reality headset and interacting with the virtual environment
Article

5 new technology trends that will help make a better modern workplace 

SHI’s modern workplace experts help you avoid passing fads and invest in truly innovative EUC technology.

June 15, 2023

Control costs with tailored IT support services.

New technologies and tools help individuals and businesses remain competitive and relevant in a constantly evolving business landscape.

Our services can scale alongside your growth, providing the right level of support for your entire IT lifecycle without constant reinvestment in hardware and software.

Whether you're a small business or a global enterprise, we have the expertise and resources to help you succeed in your digital transformation journey.

We tailor our managed services so you only pay for the services you need, helping control costs and eliminate the need for a substantial upfront investment in IT infrastructure.

A collection of various electronic devices, including a camera, smartphones, and keyboards, scattered on a dark surface
Article

Old devices? No problem! See how easy lifecycle management can really be 

SHI’s modern workplace experts help you increase sustainability, maximize your ROI, and extend the life of your existing devices.

May 09, 2023

Leverage secure managed services you can depend on.

Dependable support from a trusted partner makes it easy to scale and onboard new tools, technologies, or platforms into your IT environment.

SHI’s managed workplace services cater to all your workplace technology needs, including device configuration and management, platform licensing, updates, change management, and adoption services. We help your teams refocus on core business activities, improving productivity and operational efficiency.

Our services come with diligent care for your cybersecurity, implementing comprehensive measures to protect your sensitive business data. We utilize next-generation security tools and follow stringent compliance standards to safeguard your organization.

A person is sitting on a couch and using a laptop next to a window
Article

Want to keep top talent? Unified endpoint management is here to help 

With SHI, you can empower employees to work where and how they choose without sacrificing security or control.

May 17, 2023

Reduce incidents, outages, and downtime with guaranteed SLAs.

To truly maximize your existing IT investments, you need to ensure the longevity of your devices. If a problem arises, our service level agreements (SLAs) guarantee your operations face minimal disruptions.

Our team is flexible and adaptable, and we can offer customized support, maintenance, and extended warranty coverage to meet your specific device requirements and budget.

At SHI, we also offer 24/7 helpdesk support to ensure you can perform your day-to-day without interruption. Our team of experts is always available to address any IT issues, minimizing downtime and ensuring business continuity.

Two professionals examining a server rack with a diagnostic tool in a well-organized data center
Article

How to extend the life of IT equipment with SHI warranty services 

With SHI warranty services, end-of-life notices don’t have to spell the end of your essential technology.

May 25, 2023

Offer unified experiences that retain (and impress) your talent.

To enhance your productivity, you need to address recurring IT issues, prioritize your user experience, and foster effective collaboration.

We take the time to understand your IT environment and simplify complexities so your users can work more efficiently. Our experts strive to proactively accelerate your business success and enable safe and effective hybrid working backed by customer-centric support teams.

Our managed services can be customized to meet individual users' device or platform needs and preferences with proactive support. This personalized approach ensures a seamless, user-friendly experience that boosts satisfaction and productivity, helping you retain your talent.

A person working on a laptop at a table with a coffee cup beside them, in a bright office setting
Article

Digital employee experience: What is it and why does it matter? 

The ideal digital employee experience needs to foster an engaging, productive, and inclusive workplace.

May 25, 2023

Related resources

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What's the true cost of your devices? The answer is shocking 

Knowing your numbers is a key difference between proper lifecycle management and helplessly losing value on a shelf.

September 30, 2024
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Case study

SHI customizes Device as a Service solution for large state public health department 

SHI implemented a DaaS solution to keep both the customer’s staff and SHI support technicians safe during COVID-19.

A small green plant growing through the keys of a white keyboard, set against a dark green background.
Article

Improve sustainability. Adopt AI PCs. Save money. Can DaaS do it all? 

It pays to have a jack-of-all-trades on your side. See how DaaS saves money while increasing sustainability.

September 04, 2024
Two individuals are engaged in a conversation in a brightly lit indoor space
Datasheet

How managed workplace services help you work smarter, not harder 

When you trust SHI’s experts for IT support, you can let your teams refocus on the tasks that matter most.

February 20, 2024

Ready to simplify your IT operations with a holistic approach?

Contact us today to get started!

Schedule a free discovery session