Managed workplace services
Streamline IT operations, empower employees, and optimize costs
Schedule a free discovery session Download the solution briefAre the challenges of managing a digital workplace making you feel like you’re behind schedule, with no time to plan for the future? By taking a few steps today, you can position yourself for smarter, less burdensome IT management tomorrow.
Digital technologies are rapidly evolving the workplace — and both employees and customers are taking notice. To stay ahead of your competitors, you need to adapt to and creatively take advantage of these technologies.
However, increasing complexity, high capital expenditure, inconsistent IT support, and poor digital experiences can turn your digital transformation into a complicated challenge.
SHI’s managed workplace services can help you overcome this challenge by strategically managing your technology landscape and aligning it with specific business needs suitable for your industry or sector.
Control costs with tailored IT support services.
New technologies and tools help individuals and businesses remain competitive and relevant in a constantly evolving business landscape.
Our services can scale alongside your growth, providing the right level of support for your entire IT lifecycle without constant reinvestment in hardware and software.
Whether you're a small business or a global enterprise, we have the expertise and resources to help you succeed in your digital transformation journey.
We tailor our managed services so you only pay for the services you need, helping control costs and eliminate the need for a substantial upfront investment in IT infrastructure.
Leverage secure managed services you can depend on.
Dependable support from a trusted partner makes it easy to scale and onboard new tools, technologies, or platforms into your IT environment.
SHI’s managed workplace services cater to all your workplace technology needs, including device configuration and management, platform licensing, updates, change management, and adoption services. We help your teams refocus on core business activities, improving productivity and operational efficiency.
Our services come with diligent care for your cybersecurity, implementing comprehensive measures to protect your sensitive business data. We utilize next-generation security tools and follow stringent compliance standards to safeguard your organization.
Reduce incidents, outages, and downtime with guaranteed SLAs.
To truly maximize your existing IT investments, you need to ensure the longevity of your devices. If a problem arises, our service level agreements (SLAs) guarantee your operations face minimal disruptions.
Our team is flexible and adaptable, and we can offer customized support, maintenance, and extended warranty coverage to meet your specific device requirements and budget.
At SHI, we also offer 24/7 helpdesk support to ensure you can perform your day-to-day without interruption. Our team of experts is always available to address any IT issues, minimizing downtime and ensuring business continuity.
Offer unified experiences that retain (and impress) your talent.
To enhance your productivity, you need to address recurring IT issues, prioritize your user experience, and foster effective collaboration.
We take the time to understand your IT environment and simplify complexities so your users can work more efficiently. Our experts strive to proactively accelerate your business success and enable safe and effective hybrid working backed by customer-centric support teams.
Our managed services can be customized to meet individual users' device or platform needs and preferences with proactive support. This personalized approach ensures a seamless, user-friendly experience that boosts satisfaction and productivity, helping you retain your talent.