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The 2026 Microsoft price shock: What EA Level C/D customers must do now
Microsoft is raising prices on M365 — here's what you need to do next.
December 5, 2025 by Lane Shelton
Innovation Heroes: Digital AI humans fix what chatbots get wrong
Digital AI ambassadors elevate service quality and improve high-demand customer interactions.
December 4, 2025 by SHI Staff
New year, new influence: Securing executive support for IT initiatives
CIO success in 2026 hinges on influence — communication, metrics, and partnerships.
December 3, 2025 by Brad Pollard
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October 9, 2024
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August 22, 2025