Modern workplace services

Remote and hybrid teams struggling with slow IT response times and device performance issues? SHI’s digital employee experience (DEX) tools leverage advanced analytics, automation, and personalized support integrated with endpoint management solutions. Create intuitive digital environments that empower your workforce, accelerate new tool adoption, and strengthen your competitive advantage.

Are device lifecycle management tasks creating budget surprises and deployment bottlenecks across your organization? SHI’s comprehensive and modular services cover everything from procurement and deployment to maintenance and disposal, including zero-touch deployment via Microsoft Autopilot and Apple Business Manager. Get back more time to focus on innovation and growth.

Looking to eliminate device procurement complexity and predictable monthly costs for your budget? SHI’s device as a service (DaaS) covers devices from any vendor, ensuring integration with your environment and usability. SHI manages the end-to-end process, removing complex vendor negotiations, avoiding complicated invoicing, reducing vendor sprawl, and allowing IT to focus on driving value.

Are you vying to achieve consistent device configurations and seamless user onboarding across multiple platforms? SHI’s configuration and deployment services empower users to be productive from day one. From device customization to seamless provisioning and enrollment across Windows 11, macOS, and mobile platforms, we enable impactful employee experiences and enhanced productivity.

Are you facing challenges extending device lifespan while managing multiple vendor warranty programs? SHI’s comprehensive warranty services minimize downtime and environmental impact. Our support and maintenance services help your devices operate smoothly while maximizing existing investments through consolidated vendor relationships and improved SLA compliance.

Are you struggling with security and compliance issues during device refresh cycles? SHI’s asset recovery services offer comprehensive solutions, including hardware recycling, buyback, and redeployment. These services help you maximize ROI while ensuring security and compliance with environmental regulations.

Do you need to reduce IT operational overhead while ensuring consistent employee technology experiences? SHI’s managed workplace services combine end-user support with comprehensive digital services and management of devices, platforms, and collaboration tools. Our Level 2 and Level 3 technical expertise means your technology landscape aligns with your organizational needs.

Are limited IT resources hindering your organization's ability to implement modern workplace technologies? SHI Complete is a cutting-edge managed service designed to accelerate IT transformation for small- and medium-sized organizations. By leveraging our technical expertise and enterprise-grade tools and processes, your organization can achieve stronger IT operations and drive innovation.