Enterprise device as a service

Manage devices without capital expense or deployment headaches

How can I procure, configure, and manage devices at scale?

Our enterprise DaaS delivers device management that scales with your organization — offloading manual IT tasks and establishing predictable payments.

Imagine replacing large capital outlays with simple monthly payments per device — while providing users with the latest equipment that arrives ready to plug-and-play.

We help you match devices to roles, ship where needed, and handle reclaiming, wiping, and disposing at end-of-life — all with full visibility through a single portal.

Our DaaS helps you:

  • Reduce procurement time.
  • Lower employee downtime.
  • Eliminate hardware problems.
  • Upgrade to the latest devices for less.

To better predict refresh needs, you can also opt to leverage additional analytics from our Intelligent Refresh Program to maximize the value of every device in your fleet.

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Solution

Discover a unified, data-driven approach that helps you select, manage, and refresh your device fleet.

How do I simplify multiple end user device vendor contracts?

Financing devices for diverse needs can be costly and complex. Managing thousands of devices, multiple vendor contracts, and varying refresh cycles often leads to unnecessary expense and administrative burden.

Our flexible financing models scale with your organization, aligning payment structures to your fiscal planning. SHI Capital consolidates device management, support, and services into one agreement — reducing overhead and simplifying payments, whether monthly, quarterly, semi-annually, or annually.

You'll spend less time on vendor management and more time focusing on projects that matter.

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Datasheet

Discover how SHI Capital can provide flexibility to meet your financing needs, whenever you need it.

March 24, 2023

How can I reduce costs and manual effort while optimizing the full device lifecycle?

Our DaaS offers comprehensive device lifecycle management, covering procurement to disposal — all while matching the right hardware to each role. By assigning, configuring, and shipping devices where they’re needed, then securely wiping and disposing of them at end-of-life, we help you minimize manual effort and reduce costs.

Our IT service management platform, SHI One, provides complete visibility into your inventory, project plans, and deployment schedules in a single dashboard, seamlessly integrated with your systems for strategic device planning and ongoing cost control.

A collection of various electronic devices, including a camera, smartphones, and keyboards, scattered on a dark surface
Datasheet

SHI’s DaaS includes device lifecycle management, taking device maintenance and disposal off your hands.

January 15, 2025

How can I streamline large-scale DaaS deployments?

Device configuration and deployment can be major time sinks for IT teams, especially with multiple device types and diverse end user needs.

Our Zero Touch X over-the-air provisioning integrates with leading MDM/UEM platforms to automate provisioning and ensure security compliance — delivering fully configured AI PCs, desktops, tablets, smartphones, and VR headsets directly to your end users, wherever they work.

We also offer custom bundles with your choice of peripherals, so employees can be productive from day one.

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Case study

An education center needed a simple, seamless transition to remote learning for 4,900 students and teachers.

How can I minimize downtime and streamline support for my DaaS devices?

Managing multiple OEMs, warranties, and device types can slow down fixes and frustrate both IT and end users.

Our DaaS addresses this with 24/7/365 enterprise-grade support, dedicated technical account managers, and priority escalation paths — all under a single SLA-backed model for faster resolution.

Complete Care and Advanced Exchange services minimize downtime through rapid device replacement. Beyond support, SHI proactively identifies devices that need refreshing or aren’t meeting employee needs, helping you maintain optimal performance and satisfaction.

An employee working on a laptop in a modern office environment
Datasheet

End user warranty services: How to protect mission-critical devices

April 25, 2025

How can I ensure DaaS meets my company’s needs?

Transitioning thousands of devices to DaaS requires careful planning and deep integration with existing systems.

SHI starts with a comprehensive DaaS Readiness Workshop to understand your requirements and use cases, followed by a tailored solution managed by a dedicated project manager.

Once implemented, SHI can continuously optimize your DaaS program. We leverage fleet analytics and intelligent refresh insights to identify which devices underperform or cost more than they should. By integrating DaaS with digital employee experience (DEX) tools, we gather deep insights into employee experiences and identify devices that do not meet employee needs.

Close up of a person using a laptop while interacting with holographic icons
Article

Developing user personas allows CPOs to find the best-fit devices, reducing spend on overpowered devices.

June 13, 2025

From 500 to 50,000 devices, our DaaS solutions ensure your organization has the right tools for your users, without adding to your IT teams’ workload.

Our vendor-agnostic approach and deep partnerships with industry-leading OEMs ensure you get the best-fit devices for your needs. Whether they are AI PCs, smartphones, VR/AR solutions, or enterprise-grade tablets. We leverage our relationships to deliver the optimal technology at scale, with full lifecycle management included.

Related resources

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Procure, activate, and ship devices at enterprise scale.

December 9, 2025
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Provide a modern device experience and ensure end-user productivity, all while keeping costs down.

November 21, 2025
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DaaS and DEX cost-saving strategies come into clearer focus when IT teams define and analyze user personas.

June 13, 2025
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Knowing your numbers is a key difference between proper lifecycle management and helplessly losing value on a shelf.

September 30, 2024
Connect with a DaaS expert today

Want to know how DaaS could work for your environment?

Contact us today to get started!

Connect with a DaaS expert today