How do I simplify multiple end user device vendor contracts?
Financing devices for diverse needs can be costly and complex. Managing thousands of devices, multiple vendor contracts, and varying refresh cycles often leads to unnecessary expense and administrative burden.
Our flexible financing models scale with your organization, aligning payment structures to your fiscal planning. SHI Capital consolidates device management, support, and services into one agreement — reducing overhead and simplifying payments, whether monthly, quarterly, semi-annually, or annually.
You'll spend less time on vendor management and more time focusing on projects that matter.
How can I reduce costs and manual effort while optimizing the full device lifecycle?
Our DaaS offers comprehensive device lifecycle management, covering procurement to disposal — all while matching the right hardware to each role. By assigning, configuring, and shipping devices where they’re needed, then securely wiping and disposing of them at end-of-life, we help you minimize manual effort and reduce costs.
Our IT service management platform, SHI One, provides complete visibility into your inventory, project plans, and deployment schedules in a single dashboard, seamlessly integrated with your systems for strategic device planning and ongoing cost control.
How can I streamline large-scale DaaS deployments?
Device configuration and deployment can be major time sinks for IT teams, especially with multiple device types and diverse end user needs.
Our Zero Touch X over-the-air provisioning integrates with leading MDM/UEM platforms to automate provisioning and ensure security compliance — delivering fully configured AI PCs, desktops, tablets, smartphones, and VR headsets directly to your end users, wherever they work.
We also offer custom bundles with your choice of peripherals, so employees can be productive from day one.
How can I minimize downtime and streamline support for my DaaS devices?
Managing multiple OEMs, warranties, and device types can slow down fixes and frustrate both IT and end users.
Our DaaS addresses this with 24/7/365 enterprise-grade support, dedicated technical account managers, and priority escalation paths — all under a single SLA-backed model for faster resolution.
Complete Care and Advanced Exchange services minimize downtime through rapid device replacement. Beyond support, SHI proactively identifies devices that need refreshing or aren’t meeting employee needs, helping you maintain optimal performance and satisfaction.
How can I ensure DaaS meets my company’s needs?
Transitioning thousands of devices to DaaS requires careful planning and deep integration with existing systems.
SHI starts with a comprehensive DaaS Readiness Workshop to understand your requirements and use cases, followed by a tailored solution managed by a dedicated project manager.
Once implemented, SHI can continuously optimize your DaaS program. We leverage fleet analytics and intelligent refresh insights to identify which devices underperform or cost more than they should. By integrating DaaS with digital employee experience (DEX) tools, we gather deep insights into employee experiences and identify devices that do not meet employee needs.