Managed IT services

Enhance performance and reduce costs with our managed IT services.

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With over 30 years of experience working with organizations worldwide, SHI and our managed IT services can help you improve efficiency, add value, and lower costs.

Utilize our wide-ranging partner ecosystem and portfolio to accelerate your environment at every stage, including:

  • Design.
  • Selection.
  • Deployment.
  • Management.

We know technology administration can be complex, especially in hybrid environments. But with the right partner, it doesn’t have to be. Optimize your costs, ensure cyber-resilience, and maximize your technology investment with our comprehensive IT services.


Video Transcript: Solve What’s Next with SHI: Your Technology Solutions Partner

We don't target customers, we talk with them. SHI has a very long history helping customers with technologies that solve their business challenges. Customers come to us because they know they can trust SHI to have their best interests at heart and provide honest informed advice on what Solutions will work best for them. SHI is a solutions provider built on relationships. Relationships with our customers and relationships with our vendor partners. It's by understanding where our customers are and where they want to go that we can leverage our vendor relationships to help them select, deploy and manage technologies that will get them there. Our passion for conversation over conversion means we now Solve What's Next for more than 17,000 organizations worldwide.

Solve What's Next in cyber security. Solve What's Next in software licensing. Solve What's Next in digital employee experience. Solve What's Next in IT optimization and cost control. Solve What's Next in hybrid data center and the cloud.

 
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Cloud managed services

Move to cloud with confidence. SHI can help optimize your cloud consumption, incorporating levels of automation into your business that engage customers. Our cloud managed services and solutions include:

  • Platform design.
  • Automation and operations.
  • Compliance.
  • Security.

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SHI Expert Support

With unrivaled experience and extensive partner networks, SHI Expert Support delivers comprehensive, single-source OEM support across your entire IT environment. Quickly address issues with help from:

  • Sub-15-minute initial response times.
  • 24/7 global coverage.
  • Custom integration and analytics.
  • Advanced support from 100+ resources with 400+ certifications.

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SHI services for Cisco

When SHI's expertise meets Cisco technologies, you succeed. Experience business resiliency, modern infrastructure, and unbeatable customer service, as we provide:

  • Secure remote workforce services via digital infrastructure.
  • Integrated security that includes SASE architecture, Cisco SD-WAN, and Meraki managed services.

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SHI services for Microsoft

As one of the world's most experienced Microsoft partners, SHI helps you realize the full value of your Microsoft investments. You’ll get end-to-end advice and support, spanning:

  • Enterprise agreements.
  • Cloud Solution Provider (CSP) agreements.
  • Microsoft Teams deployment, adoption, and training services.
  • Azure solutions and services.

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SHI services for ServiceNow

As one of the largest ServiceNow providers, SHI offers advice, mid-contract reviews, and consulting on ServiceNow licenses. We also support their Now Buying Program, which benefits you regardless of where your solutions were purchased. Services span:

  • ServiceNow maturity assessments.
  • SHI Compass.
  • ServiceNow Store applications.
  • SAM for ServiceNow.

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SHI Complete

SHI Complete is a comprehensive managed service designed to empower SMBs throughout their IT transformation. We ensure you receive:

  • The right IT operating model.
  • A strong governance plan for security and management.
  • Services to meet your business goals.

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Solve what’s next webinar series

Every other Thursday at 12:00 p.m. ET

Join us to learn how SHI and Stratascale can help you empower your modern workforce with infrastructure solutions, including data center services, cloud transformation and optimization, edge computing, and cybersecurity.

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Let our experts guide you in selecting, deploying, and effortlessly managing your IT estate, so you can solve what's next.

Contact us today to get started!

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