Customer Success Stories

Our innovative solutions and services – put to the test.

Watch our dynamic partnerships in action

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

Two healthcare professionals, one in blue and the other in white, are focused on a laptop

SHI helps healthcare leader optimize their license position  

SHI’s ITAM team saved the company millions by optimizing their license position

Logan Finance overhauls every level of IT with SHI Complete  

Logan Finance completely transformed their security, networking, cloud, IT support, and employee experience—all with the same SHI solution.

Global electronic engineering company saves $4.5M with O365 Optimization Services  

SHI determined the tenant’s M365 usage by traveling to seven countries and interviewing end users on potential available profiles.

Large North Carolina city avoids $40M financial setback by leveraging ITAM services  

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

City avoids disaster by uncovering $25M GDPR compliance risk with SHI’s help.  

The ITAM Baseline Assessment uncovered $25M in GDPR compliance risk and led to a cloud migration plan with more savings.

Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service  

SHI utilized our cost optimization managed service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

Quest Diagnostics overhauls asset management and procurement with ITAM services from SHI  

SHI helps Quest Diagnostics streamline and scale their IT asset management for almost 50,000 users.

Man in hard helmet looking at tablet

A New Jersey county authority upgrades aging SCADA architecture and saves over $800K  

Customer Innovation Center serves as sandbox for testing suitable (and profitable) solutions.

Leading financial company re-platforms entire codebase with Terraform Open Source  

SHI helps a leading money financial organization reduce manual configuration strain and maximize cost savings through Terraform Cloud.

Two people in an office setting, one pointing at the computer monitor and the other looking at it

Digital transformation company receives audit management support and $2M in savings  

SHI guides customer through Microsoft and Red Hat audits utilizing a consultative, four-pronged audit management approach.

Florida Medical Center Secures Sensitive Patient Data through Symantec DLP Solution   

SHI performs end-to-end services to help customer save 50% on procuring and deploying a HIPAA-compliant solution.

Find out how SHI can help support your upcoming IT initiatives.

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