Customer Success Stories

Our innovative solutions and services – put to the test.

Watch our dynamic partnerships in action

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

Global biopharma leader ensures compliance and significant savings with SHI's ITAM services  

SHI’s ITAM services helped with Microsoft compliance support, risk mitigation, and cost management.

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U.S. federal contractor optimizes operations and savings with SHI’s SAM services  

Leveraging SHI's comprehensive platform, a U.S. Federal contractor achieved significant cost savings and improved operational transparency.

A person in a lab coat and gloves is using a microscope in a laboratory

Biomedical firm saves nearly $1M with SHI's IT asset management  

Leveraging SHI's IT asset management (ITAM) services, a leading biomedical company significantly reduced costs and enhanced operational efficiency.

Three professionals in professional attire, collaborating around a computer in a well-lit office setting

SHI transforms Microsoft licensing challenges into $1.5M in savings  

SHI's comprehensive IT asset management (ITAM) services transformed licensing challenges into over $1.5M in savings.

Loparex avoids $333k in compliance risks with SHI’s Optimized License Position service  

SHI’s Optimized License Position (OLP) service identified risks and license surpluses totaling $350k in excess spend.

Logan Finance overhauls every level of IT with SHI Complete  

Logan Finance completely transformed their security, networking, cloud, IT support, and employee experience—all with the same SHI solution.

Georgia school district invests in student success with Microsoft Surface innovation  

The SHI/Microsoft partnership was ideal for the rollout plan, replicating at scale throughout the district over the coming years.

A woman happily holds a set of pots and pans, radiating joy with her smile.

Cookware brand eighty-sixes unwanted outages with expert Azure support  

SHI’s Professional service level provided expert support from technical engineers and a dedicated Technical Account Manager.

Global electronic engineering company saves $4.5M with O365 Optimization Services  

SHI determined the tenant’s M365 usage by traveling to seven countries and interviewing end users on potential available profiles.

Large North Carolina city avoids $40M financial setback by leveraging ITAM services  

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

City avoids disaster by uncovering $25M GDPR compliance risk with SHI’s help.  

The ITAM Baseline Assessment uncovered $25M in GDPR compliance risk and led to a cloud migration plan with more savings.

Leading U.S. integrated care provider ensures success for remote workers  

SHI stood up a six-instance Proof of Concept into the customer’s internal Active Directory.

Find out how SHI can help support your upcoming IT initiatives.

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