Customer Success Stories

Our innovative solutions and services – put to the test.

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

Global biopharma leader ensures compliance and significant savings with SHI's ITAM services  

SHI’s ITAM services helped with Microsoft compliance support, risk mitigation, and cost management.

Logan Finance overhauls every level of IT with SHI Complete  

Logan Finance completely transformed their security, networking, cloud, IT support, and employee experience—all with the same SHI solution.

Quest Diagnostics overhauls asset management and procurement with ITAM services from SHI  

SHI helps Quest Diagnostics streamline and scale their IT asset management for almost 50,000 users.

A regional education center enhances virtual learning with seamless Microsoft Surface rollout  

SHI’s Zero Touch X solution ensures 4,000+ devices are ready to go – right out of the box.

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Digital transformation company receives audit management support and $2M in savings  

SHI guides customer through Microsoft and Red Hat audits utilizing a consultative, four-pronged audit management approach.

A man in blue shirt and overalls, working for an auto company, focuses on a tablet device

Auto parts retailer reduces Microsoft audit exposure risk thanks to SHI’s ITAM services  

SHI reviewed and catalogued the customer’s Microsoft software assets, helping them reduce their compliance exposure by $3M.

Texas medical management group receives prescription for SHI Audit Defense  

SHI supported the medical management group through a Microsoft audit, identifying licensing gaps to mitigate future risk.

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SHI boot-checked, kitted, and shipped each device to an incoming student for remote learning.  

As the COVID-19 pandemic set in, many organizations were forced to switch to remote work – universities included.

Find out how SHI can help support your upcoming IT initiatives.

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