A regional education center enhances virtual learning with seamless Microsoft Surface rollout

SHI’s Zero Touch X solution ensures 4,000+ devices are ready to go – right out of the box.

Challenge:

A regional education center, supporting 20 school districts and charter schools, needed to quickly find a device that would simplify and enable a seamless transition to remote learning for 4,900+ students and teachers. They required both students and teachers on the same platform to ensure a more standardized experience. Most importantly, the customer needed guidance and assistance on deploying 4,900+ devices across the county.

Solution:

SHI initially provided multiple demo devices for the customer to evaluate. After looking at various leading manufacturers and their comparable devices, the customer decided on Microsoft Surface Pro 7 for their 4,000 students and 900 staff and teachers.

To simplify the rollout and provide users with ready-to-go devices, right out the box, SHI’s mobility team suggested Windows Autopilot and SHI Zero Touch X deployment. The two solutions allow SHI to remotely configure, image, and deploy each device, all while enabling the customer to take advantage of their existing investment in M365 A3 licenses.

Outcome:

SHI delivered 4,900+ Surface Pro 7 devices for students and staff in four months.

We used Zero Touch X deployment and Autopilot to quickly get all devices up and running, with Azure AD and Microsoft Endpoint Manager to enable use of existing M365 A3 licenses.

The timeline for configuration, imaging, and distribution was reduced from eight months to four months – saving the customer’s limited and already over-stretched IT resources.