Customer Success Stories

Our innovative solutions and services – put to the test.

Watch our dynamic partnerships in action

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

TreviPay migrates to the cloud and a new office with SHI's help

SHI helped navigate complex cloud licensing processes and coordinate with vendors to prepare a new office space.

The feeling’s mutual: SHI and Texas Mutual forge a partnership during the pandemic

SHI's Advanced Solutions Group helped Texas Mutual overcome obstacles during the pandemic to modernize their network.

Barkley leverages SHI for every phase of transformation

SHI helped implement Cisco networking, consolidate storage, and secure intellectual property while maintaining workflows.

Centric Software trusts SHI for virtually all their IT procurement needs

Thanks to SHI’s breadth of IT equipment and solutions, Centric Software consolidated and streamlined their IT procurement.

Rapid7’s firewall needed to totally transform. They trusted SHI to do it right

When Rapid7’s firewall faced issues, Senior Director of IT & Operations Derek Heintz relied on SHI for a system redesign.

Bush Brothers cans old networking equipment and gains fast, future-proof upgrades with SHI

Bush Brothers' integral partnership with SHI pays off with a future-proof network infrastructure renovation.

How Johnson Financial Group saved 2,000 hours with a modern desktop initiative

JFG partners with SHI to modernize their device procurement and deployment processes for 1,200 hybrid users.

It’s not just fun and games. Post University esports is leading the field

SHI and Post University partner to accelerate their digital transformation with an industry-leading esports lab.

SHI UK delivers a sector-leading esports facility for Barnsley College

As the first college in the UK to offer esports on their curriculum, Barnsley College now boasts a multifaceted esports facility—courtesy of SHI UK.

Beyond cost savings: Discover the lasting benefits of SHI’s partnership with NRG Energy

SHI and NRG Energy partner to drive cost savings across the IT estate, achieving an impressive 50% cost reduction.

How Essex County trusted SHI to save $900K in yearly software spend

SHI’s licensing experts modernized the county’s firewall access and eliminated nearly $1M in unnecessary spend.

Passaic County partners with SHI to solve what's next

With SHI’s support, Passaic County was able to open lines of communication with virtual collaboration solutions.

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Case Studies

Two people kneeling beside a department store mattress display

Global bedding company settles into new UK head office with seamless SHI support

SHI produced a thorough scope of work and project timeline, deploying APC, Cisco, Dell, and Palo Alto solutions.

A person wearing a backpack looking at items in a refrigerated store aisle

SHI secures better endpoint protection for national travel stop chain

Customer Innovation Center tests superior solutions against the stiffest competition.

SHI helps healthcare provider with cybersecurity | Case Study | SHI

Growing healthcare provider offers specialized care with a simplified security solution

SHI and Fortinet collaborated to assist the customer with a simplified licensing model and reliable network solution.

Two people in a work setting, one assisting the other with paperwork on a desk

SHI’s DevOps framework helps Investors Bank reduce new AWS service deployments by over 50%

SHI architected, built, and implemented a DevOps/CICD framework, enabling the bank to use Infrastructure as Code in AWS and accelerate project deployments.

Georgia school district invests in student success with Microsoft Surface innovation

The SHI/Microsoft partnership was ideal for the rollout plan, replicating at scale throughout the district over the coming years.

National law firm adopts winning endpoint defense with SHI and SentinelOne

SHI deployed SentinelOne Complete and Vigilance MDR to defend against cyberthreats and align with insurance requirements.

Cookware brand eighty-sixes unwanted outages with expert Azure support

SHI’s Professional service level provided expert support from technical engineers and a dedicated Technical Account Manager.

Healthcare research firm unveils master-planned campus with state-of-the-art data center

SHI builds cutting-edge networking and security solution for 170,000-sq.-ft. facility.

Software asset management firm leverages SHI AWS Managed Services to improve ITAM capabilities

SHI leveraged AWS Control Tower, AWS Service Catalog, and AWS Managed Services to support the customer’s needs.

ITAM and SAM | Information Technology & Professional Services | AWS | Next-Gen Infrastructure |

Leading U.S. commercial insurance provider improves customer experience with 8x8 cloud solution

SHI migrated legacy solution into 8x8 – a fully integrated, omnichannel telephony solution – to support 22-state expansion.

Cloud | Professional Services | Next-Gen Infrastructure |

County 911 department dispatches a modern approach to safety in New Jersey with hybrid cloud

The county invested in Dell EMC VxRail, bolstered by VMware NSX Data Center Enterprise Plus for an extra layer of security.

Global electronic engineering company saves $4.5M with O365 Optimization Services

SHI determined the tenant’s M365 usage by traveling to seven countries and interviewing end users on potential available profiles.

IT Lifecycle Management | Energy and Utilities | Microsoft | Business of IT |

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