Customer Success Stories

Our innovative solutions and services – put to the test.

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

SHI customizes Device as a Service solution for large state public health department  

SHI implemented a DaaS solution to keep both the customer’s staff and SHI support technicians safe during COVID-19.

Leading U.S. commercial insurance provider improves customer experience with 8x8 cloud solution  

SHI migrated legacy solution into 8x8 – a fully integrated, omnichannel telephony solution – to support 22-state expansion.

A professional woman in a suit confidently shakes hands with two individuals, symbolizing a successful business interaction.

Mountain resort modernizes legacy on-premises environment with automation and Microsoft Azure  

SHI helped the client develop a secure cloud infrastructure architecture and create a full cloud automation solution.

Healthcare research firm unveils master-planned campus with state-of-the-art data center  

SHI builds cutting-edge networking and security solution for 170,000-sq.-ft. facility.

Cotiviti adopts AWS PaaS for flexible, scalable, and cost-efficient cloud usage  

SHI re-platformed the customer’s entire infrastructure, reducing costs and freeing constrained resources through automation.

GeoComm boosts security with Amazon Web Services  

SHI utilized AWS native Infrastructure as Code (IaC) templates to orchestrate deployment across the multi-account organization.

Global technology solutions provider updates data center to meet stricter security regulations  

SHI designed and onboarded VMC on AWS while installing and testing a hybrid cloud extension service.

Leading U.S. integrated care provider ensures success for remote workers  

SHI stood up a six-instance Proof of Concept into the customer’s internal Active Directory.

Micro-Hospital Operator Saves $600K in Upcoming Microsoft Audit  

SHI performed an ITAM Baseline Assessment to identify and remediate any potential licensing gaps.

National law firm adopts winning endpoint defense with SHI and SentinelOne  

SHI deployed SentinelOne Complete and Vigilance MDR to defend against cyberthreats and align with insurance requirements.

University bounces back from damaged data center and thrives with new, cloud-first strategy  

SHI implemented a cost-effective, cloud-first strategy with VMware Cloud on AWS when the university was in a dire situation.

Georgia school district invests in student success with Microsoft Surface innovation  

The SHI/Microsoft partnership was ideal for the rollout plan, replicating at scale throughout the district over the coming years.

Find out how SHI can help support your upcoming IT initiatives.

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