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SHI Services for Google Cloud Platform
Get end-to-end services to deploy, configure, and manage your environment on Google Cloud
Reach out Google Cloud assessmentGoogle Cloud Platform (GCP) provides a scalable, on-demand cloud model to help you adopt a cloud-first strategy and get the agility and flexibility to solve what’s next.
Why choose SHI Support Services for Google Cloud Platform?
To thrive in the face of uncertainty, you need an adaptable architecture with complete visibility of your infrastructure. As a top tier Google Cloud Platform partner, we bring expertise in licensing and technical management of tens of thousands of cloud agreements, as well as program management. Plus, we have a proven record of accomplishment providing multicloud architectural services, supported by trained cloud engineers to help you succeed.
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Let us help you deploy, configure, and manage your Google Cloud Platform. Our experts support the following solutions:
Compute
Deploy your applications on Compute Engine instances, Google Cloud VMware Engine (GCVE), or Google Kubernetes Engine (GKE).
Orchestrate
Streamline the management of your cloud and on-premises containers using Anthos.
Monitoring
Improve visibility and response times with Google Cloud Operations Suite (formerly Stackdriver) and Security Command Center.
Networking
Connect your applications and systems using Virtual Private Cloud, Cloud Interconnect, Network Service Tiers, Cloud VPN, Cloud NAT, Cloud CDN, Cloud Load Balancing, and Cloud DNS.
Security and Identity
Protect your environment with Identity and Access Management (IAM), Cloud Identity, Identity-Aware Proxy, Resource Manager, Cloud Key Management Services, and Firewall Insights.
Storage
Retain and access your data quickly and securely using Cloud Storage, Filestore, or Persistent Disks.
Tools
Enhance your environment using Cloud Foundation Toolkit, Cloud Deployment Manager, Migrate to Virtual Machines (formerly Migrate for Compute Engine), and Migrate for Anthos.
Scalability
Scale your environment over time, eliminating the need to worry about future growth restrictions.
Unified logging
Centralize your logs to simplify your troubleshooting and obtain real-time insights into your environment.
Enhanced cloud security
Get instant access to insights, which matters to you most when it comes to cloud security and protection.
Role-based account structure
Build a user account structure that fits your needs based on the roles and responsibilities defined within your organization.
Get expertise to help migrate your on-premises or cloud environment to Google Cloud Platform.
BigQuery Data Transfer Service
- Automate data movement into BigQuery
- Zero-coding foundation for a BigQuery data warehouse
- Data backfills to recover from outages or gaps
Database Migration Service
- Ease of use reduces migration complexity
- Serverless experience eliminates the operational burden of migrations
- Replicate data continuously for minimal downtime
- Available at no additional charge
Migrate to Virtual Machines
- Automatic and seamless adaptations for Compute Engine
- Built-in pre-migration validation and testing
- Fast on-premises stateful rollback
- Easy provisioning and rightsizing
Migration Center
- Primary hub for migration and modernization
- Built-in cost estimation, discovery, and assessment
- Intelligent guidance for planning and migrating
Storage Transfer Service
- Collect research data
- Move ML/AI training datasets
- Migrate from S3 to Google Cloud
Transfer Appliance
- Transfer data for archival, migrations, or analytics
- Capture sensor data for machine learning and analysis
- Move data from bandwidth-constrained locations
We go beyond the bill! Our full range of support offerings covers you from a dedicated account manager to licensing experts and everything in between.
SHI Support Services for GCP
Dedicated SHI account manager
A dedicated account manager will be provided for continuous support, positioning solutions based on your IT goals.
Flexible billing and chargeback
SHI provides customized and flexible billing to help with your billing formats, offering various payment options and methods to align with your cloud usage and spend. We also manage financial chargebacks based on your requirements.
Licensing guidance
Our licensing resources are available to answer any of your licensing questions related to GCP, including migration rules, compliance, and cost. Get competitive pricing on bring your own license (BYOL) models.
Account assistance
Get help with account setup, initial billing configuration, and other administrative tasks. We will work with you to establish an approval workflow for account-related requests.
Service onboarding
The first online session helps you get started and introduces you to the SHI Support Services team. This onboarding call includes a walkthrough of the GCP portal.
Customer service
SHI cloud resources are ready to answer account and billing questions and provide relevant documentation.
SHI Support Services for GCP Response Times
You don’t just need the cloud – you need to know someone’s got your back when it comes to your cloud. We offer the support you need through convenient response times:
| Access to Support | |
|---|---|
| Availability | Monday-Friday* 8:30 a.m - 5:30 p.m. EST |
| Response Time | 12 business hours |
*Available days exclude all standard U.S. holidays.
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