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SHI Support Services for
Microsoft Cloud Solution Provider (CSP) Program
Everything you’re entitled to and more
As a Microsoft CSP customer, you’re entitled to a range of support services from your Cloud Solutions Provider. But with a major investment like Microsoft, your organization deserves more than what it’s simply entitled to receive. That’s where our ridiculously helpful Microsoft experts come in.
Licensing guidance, for example, isn’t just a box we tick – it’s an expertise we’ve been perfecting for over 30 years by partnering with organizations just like yours, who choose to partner with SHI because we go above and beyond with our services. Being ridiculously helpful goes a long way!
Whether you’re already leveraging the cloud or just getting started, SHI Support Services for Microsoft CSP are designed to guide you through managing your Microsoft cloud solution, from account setup to 24/7 support – and everything in between.
Unlock the true value of your CSP with SHI
There are many Cloud Solution Providers out there, but very few give you the full scope of in-house skills and expertise, leading to increased costs, inefficiencies, and confusion. Discover why thousands of organizations like yours trust SHI’s three decades of Microsoft licensing and services experience.
See why you should partner with SHI
Azure Support Services
- SHI One portal access
- Azure adoption team support
- Simplified billing
- Service onboarding
- Setup and Azure services provisioning
Monthly or Annual Billing
- Locked-in pricing for 12 months
- Month-to-month commitment
- Monthly billing: based off previous month’s usage
- Annual billing: bill back process to credit you for unused licenses
Licensing Guidance
- The most experienced licensing advisors worldwide
- Guidance that will maximize the value of software spend while safeguarding against compliance risk
Account Setup and Onboarding
- Tenant creation and association of primary domain
- Initial provisioning of online services
Service Provisioning and User Administration
- Assigning/reassigning users and subscriptions
- Provisioning new subscriptions
- Reduction of users to existing subscriptions
24/7 U.S. Service Desk Support
- Self-service portal
- Incident management
Migrating your Microsoft CSP agreement to SHI is easy
We can help migrate your email, files and workloads from:
- Existing Data Center (Physical, VMware, Hyper-V, etc.)
- On-premises Exchange
- Hosted Exchange (GoDaddy, etc.)
- Hosted Non-Exchange (Gmail, etc.)
- On-premises File Shares
- On-premises SharePoint and OneDrive
- Hosted SharePoint (third-party hosting providers)
- Hosted File Sharing (Box, Dropbox, Google Drive, etc.)
*Any migration services shall be provided under a separate agreement with additional charges