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SHI, your trusted Microsoft EA partner
A proactive customer-first approach that aligns with your business strategy.
Speak with an expertYour Microsoft Enterprise Agreement (EA) is a major commitment. It deserves the right licensing partner, one who will invest in you as a customer, proactively manage your account, and provide access to the support and services you need.
SHI manages almost 9,000 Enterprise Agreements, including those of more than 20% of Fortune 500 companies. Take it from us – it’s never too early to be proactive about your Microsoft EA renewal.
Recognizing that your Microsoft EA is one of your biggest IT decisions and perhaps your largest spend, SHI’s certified Microsoft experts are renowned for creating and executing effective strategies for not only managing your Microsoft EA, but unveiling the full range of entitlements and benefits that an EA brings — all while optimizing your Microsoft licensing.
SHI's Microsoft EA Shake-Up Series
Microsoft’s upcoming licensing changes are reshaping how organizations approach EA, CSP, and hybrid agreements. In this eight-part webinar series, we’re diving deeper into the practical, strategic, and technical implications of the November 2025 updates — helping IT, procurement, and finance leaders prepare, evaluate options, and avoid costly missteps.
Whether you're preparing for the EA shift, evaluating CSP options, or exploring support alternatives, SHI’s licensing experts are here to guide you through every step.
SHI's approach to optimized Microsoft Enterprise Agreements
We’re proud to be home to perhaps the world’s most experienced team of Microsoft licensing experts, leaving nothing to chance as we lift the burden of licensing complexity off your shoulders.
Working with SHI, you can expect:
Structured engagement
You’ll have access to a dedicated account team and success plan, learning how to reduce costs and improve ROI via ongoing quarterly business reviews (QBRs). We’ll loop in cloud consultants, adoption specialists, and licensing executives as needed to discuss concerns, find solutions, and anticipate your future needs.
Expert license advisory
We'll help you make the right licensing decisions for now and the future. With over 30 years’ experience providing organizations like yours professional advice on Microsoft licensing, we've perfected a simple but effective approach to maximizing our customers' ROI through license advisory, volume licensing, and program management as well as renewals management and optimization.
Deployment and adoption
Our teams will help you make the most of your Microsoft investments. From configuration to on-site installation, SHI ensures your Microsoft hardware and software are properly deployed on time and within budget – but we don’t stop there. We're committed to proper adoption of your Microsoft investment using our proven methodology designed to increase technology usage and employee satisfaction.
Cost optimization
From SQL and Server licensing to 365 and Azure optimization, we'll help you run lean. SHI’s 365 Insights provides 24/7 access to critical data and granular reporting on M365 usage, spend, and adoption with support from our Microsoft licensing experts. It’s the fastest way to identify cost-savings and optimization opportunities across your Microsoft estate.
Proactive renewals management
No surprises or last-minute scrambles. We’ll manage the EA renewal process as early as 12 months prior to your renewal date. Our goal is simple: to maximize the value of your licensing renewal for of both your budget and your teams’ productivity.
Is it time for a change?
As a Microsoft Enterprise Agreement customer, you can seamlessly switch from one licensing partner to another. And contrary to what some might tell you, there's no such thing as a bad time to move your contracts, especially if you're unhappy with your current support levels.
We're so familiar with helping customers move their Enterprise Agreements over to us that we've built a standardized 90-day transition plan.
90-day Enterprise Agreement transition plan
1
Days 1-30
In the first month of transition, we’ll work with you to:
- Introduce your SHI and Microsoft resources
- Identify key stakeholders
- Process change of channel partner
- Request MLS report
- Establish meeting cadence
- Review monthly license updates
2
Days 31-60
In the second month of transition, we’ll work with you to:
- Schedule licensing briefings
- Review current estate
- Set up 365 Data Insights
- Review monthly license updates
3
Days 61-90
In the third month of transition, we’ll work with you to:
- Discuss future projects and deployment roadmap
- Review 365 Data Insights results
- Prep true-up workbook and request CPS
- Review monthly license updates
Feeling like you're not getting the best deal? You're probably right.
Many organizations that switch their Microsoft licensing to SHI do so because of poor licensing advice, lack of proactive account management, poorly-structured renewals processes, and little in the way of training, enablement or deployment services from their former Microsoft licensing partner.
If this sounds familiar, don't despair. At SHI, we believe you deserve more than just aggressive pricing. Our customers benefit from a truly proactive approach to account management, a structured renewals management processes, built-in cost optimization, complementary training and deployment services and an ever-present eye on security.
To learn more about why SHI should be your trusted partner, speak to one of our Microsoft experts today.
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