SHI Catalyst

Expert trainings, deployments, and support for your Microsoft environments.

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We get it: you want to harness Microsoft's cloud potential without spiraling costs or tanking performance. But without critical system support, fully leveraging your Microsoft investments is almost impossible.

SHI Catalyst addresses these challenges head-on. Our dedicated Microsoft experts provide fast issue resolution, minimizing costly downtime. We go beyond troubleshooting, offering proactive optimization, innovation support, and targeted training to maximize your Microsoft suite's value. Our deployment services free your IT teams to focus on strategic initiatives, driving tangible business outcomes.

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What is SHI Catalyst?

SHI Catalyst helps fully optimized your Microsoft environment. Streamline operations and deploy assets hassle-free with fast support, expert licensing and security advice, and helpful trainings. We’ll handle the technical details of Microsoft Azure, Microsoft 365, and more so you can focus on your business goals.

Cut costs with SHI Catalyst

Managing multiple Microsoft support contracts often results in inefficiencies and increased costs.

SHI Catalyst consolidates Microsoft support contracts under one umbrella, streamlining operations and reducing expenses.

Our competitive pricing model, coupled with expert licensing optimization, helps you identify and resolve over-provisioning or under-utilization. Our modular approach ensures you only pay for the services you need, reducing support costs by up to 30%.

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Minimize downtime with proactive monitoring, rapid response, and expert support

Unplanned downtime can paralyze productivity and cost organizations thousands of dollars per minute.

SHI Catalyst’s proactive monitoring and maintenance services detect potential issues before they impact your operations. Our 15-minute response time SLA and direct access to Microsoft-certified specialists ensure fast resolutions that avoid disruption.

This approach has helped clients reduce system downtime, freeing IT staff from firefighting so they can better progress your business objectives.

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Streamline Microsoft management for enhanced productivity

SHI Catalyst simplifies your Microsoft ecosystem management — including onboarding, billing, and support — saving you from getting bogged down in administrative tasks.

Our 500+ dedicated Microsoft engineers provide OEM-level support, ensuring end-to-end ownership of all incidents and service requests. And with our centralized SHI One portal, you gain intuitive dashboards that enable effortless service management.

This streamlined approach has helped clients reduce administrative overhead, allowing IT teams to refocus on innovation and business growth.

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Keep your business moving forward with expert Microsoft solutions

SHI Catalyst offers a full spectrum of services, from technical support to strategic advisory and implementation.

Our experts provide tailored guidance on deploying cutting-edge Microsoft technologies that align with your business objectives. With early access to Microsoft updates and features, we ensure your systems remain at the forefront of innovation.

This comprehensive approach has enabled clients to accelerate their digital transformation.

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Adapt your IT support to evolving business needs

SHI Catalyst’s modular structure allows you to scale support services in tandem with your business growth.

Whether you’re expanding your Azure footprint or rolling out new Microsoft 365 features, our flexible tiers and modules adjust to your requirements. This scalability enables you to optimize support costs while ensuring peak performance. Clients leveraging our flexible model have reported improvements in resource utilization as well as faster time-to-market (TTM) for new initiatives.

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Unparalleled Microsoft expertise at your service.

SHI's 20-year partnership with Microsoft and our team of 500+ dedicated Microsoft engineers ensure unparalleled expertise while supporting your Microsoft environment. We are committed to providing an exceptional support experience that evolves with your business needs.