Global bedding company settles into new UK head office with seamless SHI support

Customer profile

U.S.-based bed/pillow/memory foam company with 9,000 employees worldwide.


SHI produced a thorough scope of work and project timeline, deploying APC, Cisco, Dell, and Palo Alto solutions.

Infrastructure  |  Networking  |  Next-Gen Infrastructure  |  Retail  |  Security Operations





Palo Alto



    Seamlessly moved 100+ employees into new head office


    Opening day commenced just four months after initial meeting

    Office icon

    New UK office

    New head office opens in London according to plan

    SHI partners with APC, Cisco, Dell, and Palo Alto for a successful networking project.


    A global bedding manufacturing company based in the U.S. wanted to open a new UK head office in London. With very limited local IT resources combined with increased travel restrictions due to the COVID-19 pandemic, the customer needed a Cisco networking partner to design, configure, install, and commission a new wired LAN, wireless LAN, firewalls, and WAN routers.

    The customer also required the partner to act as their local 'eyes and ears' for the final stages of the office buildout, working with the contractor on features like cabling layout, power, and cooling.


    SHI evaluated the customer requirements and produced a thorough scope of work and project timeline for the engagement. The following equipment was deployed:

    • Cisco Catalyst 9300 switches in a stack
    • Cisco Catalyst 9120 wireless access points with internal antennae
    • Cisco Catalyst 9800 wireless LAN controller
    • Cisco ISR 4300 and 890 series WAN routers
    • Palo Alto PA-450 firewall
    • APC Smart-UPS SRT 8000VA
    • Dell PowerEdge Rack Servers

    SHI also provided the following services via the in-house engineering and project management team:

    • Site readiness inspection with building contractors
    • Equipment acceptance, inventory, unboxing, and pre-stage testing of the delivered network equipment
    • Network design, recommended iOS versions, and equipment configuration
    • Wireless site survey and cabling and fitting wireless access points with the cabling contractor
    • Equipment racking, patching, system testing, and commissioning
    • Out-of-band remote access for the U.S. team to apply final configuration before WAN circuits went live
    • Onsite, go-live support for the office opening
    • Full project management, rack elevation diagrams, and customer handover documentation


    A successful office opening day commenced with go-live, onsite presence in case of any teething troubles in the early stages. This project enabled the customer to seamlessly move over 100 employees into the new head office facility — just four months after the initial project kick-off meeting.

    “Despite limited local IT resources and a tight timeline, the customer needed to open a new head office and required a Cisco networking partner to design, configure, install, and manage the project.”


    Palo Alto Logo

    You might also be interested in:

    Two workers standing in a server room holding a laptop

    Networking Solutions 

    Solve what’s next by connecting your organization through modern networking, backed by SHI’s certified experts.

    A key and lock on a blue background with binary code and circuitry

    A guide to networking for a hybrid infrastructure 

    Modernize your infrastructure to support today’s hybrid workers with our crash course.

    December 06, 2021
    Two people inspecting a server rack in a data center while holding a tablet

    Data Center Solutions 

    Leverage the latest data center design and hybrid technologies to drive the core of your business IT needs.

    Find out how SHI can support your technology projects.

    Contact us today to get started!

    Speak with a specialist