Customer Success Stories

Our innovative solutions and services – put to the test.

Watch our dynamic partnerships in action

We're ready when you are

Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI saves a healthcare provider over $5M  

SHI saved our customer over $5 million by optimizing their software usage and eliminating risk.

A store employee in a blue polo shirt is presenting a striped fabric sample to customers

SHI's SaaS Cost Optimization service finds up to $5.5M in wasted app spend for global retailer  

SHI's SaaS Optimization service delivers $5.5M in potential cost savings and unparalleled insights for a global retailer.

a healthcare professional and another individual engaged in a discussion over a document in a well-lit room with a grey sofa

SHI's managed service realizes over $3.3M in savings for a not-for-profit health insurance provider  

SHI's software license managed service helped a BCBS licensee unlock over $3.3M in potential savings, streamlining their license management and compliance.

SHI enhances efficiency of ITAM lab  

For the best performance and pricing, SHI modernized our ITAM by upgrading servers with refurbished components.

Loparex avoids $333k in compliance risks with SHI’s Optimized License Position service  

SHI’s Optimized License Position (OLP) service identified risks and license surpluses totaling $350k in excess spend.

A woman working at a desk with a laptop

Software asset management firm leverages SHI AWS Managed Services to improve ITAM capabilities  

SHI leveraged AWS Control Tower, AWS Service Catalog, and AWS Managed Services to support the customer’s needs.

Large North Carolina city avoids $40M financial setback by leveraging ITAM services  

SHI performs baseline assessments for four major software publishers and lowers compliance risk.

City avoids disaster by uncovering $25M GDPR compliance risk with SHI’s help.  

The ITAM Baseline Assessment uncovered $25M in GDPR compliance risk and led to a cloud migration plan with more savings.

Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service  

SHI utilized our cost optimization managed service and ran an initial 30-day assessment, finding 30%+ in achievable savings.

Quest Diagnostics overhauls asset management and procurement with ITAM services from SHI  

SHI helps Quest Diagnostics streamline and scale their IT asset management for almost 50,000 users.

A regional education center enhances virtual learning with seamless Microsoft Surface rollout  

SHI’s Zero Touch X solution ensures 4,000+ devices are ready to go – right out of the box.

Two people in an office working on papers and a computer

Workforce management company saves $500K by leveraging ITAM Managed Services  

SHI’s IT Asset Management optimizes software licenses to match usage, overcoming compliancy and cost challenges.

Find out how SHI can help support your upcoming IT initiatives.

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