Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

Palo Alto Networks Premium Support


 In Stock
Palo Alto Networks Premium Support

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Palo Alto Networks Premium Support
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: PAN-PA-460
  Additional Details
Mfr Part #: PAN-SVC-PREM-460
SHI Part #: 42918676
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Palo Alto Networks
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPalo Alto Networks Premium Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: PAN-PA-460
ManufacturerPalo Alto Networks
UNSPSC81111811
Main Specifications
Header / BrandPalo Alto Networks
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: PAN-PA-460
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium
  • Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity low
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement