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Quantum StorageCare Next Business Day Gold Support Plan, zone 1


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Quantum StorageCare Next Business Day Gold Support Plan, zone 1

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
Quantum StorageCare Next Business Day Gold Support Plan, zone 1
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: NBD
  • for P/N: GTB4F-CSF8-E00A, GTB4F-CSF8-E00C, GTB4F-CSF8-F00A, GTB4F-CSF8-F00C
  Additional Details
Mfr Part #: STB4F-SSF8-CD11
SHI Part #: 37652852
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Quantum
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionQuantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: NBD - for P/N: GTB4F-CSF8-E00A, GTB4F-CSF8-E00C, GTB4F-CSF8-F00A, GTB4F-CSF8-F00C
ManufacturerQuantum
UNSPSC81111811
Main Specifications
Header / BrandQuantum
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: GTB4F-CSF8-E00A, GTB4F-CSF8-E00C, GTB4F-CSF8-F00A, GTB4F-CSF8-F00C
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units
  • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
  • Technical support - remote monitoring - 1 year
  • Technical support - remote diagnosis - 1 year
  • Extended service agreement - loaner - 1 year
  • Technical support - training - 1 year
General
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor