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365 Insights
Maximize ROI from your Office and Microsoft 365 investments with visibility, insight, and guidance from SHI's Microsoft licensing experts.
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You moved to the cloud to make life simpler — providing staff with the tools they need to be productive no matter where they work, lightening the load on the IT team, and offering better value to the organization.
But, perhaps you’ve discovered you need a helping hand to make the most of your Office and Microsoft 365 investment.
Video Transcript: 365 Insights
We know how critical Microsoft 365 is to your organization, but we also know it can sometimes be difficult to manage and optimize, leading to the risk of overspend and waste. That’s why all SHI customers can benefit from our 365 Insight service, giving you the ability to optimize your 365 subscriptions to maximize consumption and eliminate waste.
SHI’s 365 Insight service is available in three subscription levels: Standard, Professional, and Professional Plus. Standard is free to all SHI customers and helps track utilization and adoption and shows how you can optimize spend. Professional adds the benefit of our team of Microsoft licensing experts, monthly reports on usage and spend, and recommendations to improve consumption and adoption.
Professional Plus delivers a fully managed experience that ensures you remain optimized throughout your 365 contract. Each subscription provides access to 24/7 on-demand reporting featuring custom dashboards that go beyond the data available in the Microsoft 365 portal. To start your journey to a fully optimized 365 environment, reach out to your SHI account executive or visit us online.
SHI's 365 Insights do exactly what they say on the box.
By helping you to understand your entitlements, current usage, and user behavior, you can empower IT teams to:
Optimize Office 365 and Microsoft 365 provisioning
Select the right subscription levels for users' needs
Help plan your adoption roadmap
Reduce costs associated with inactive users
Enforce an effective de-provisioning policy
Resolve duplication issues with on-prem licensing
The fastest way to identify cost savings on the Microsoft estate...
SHI's 365 Insights can be deployed and generate findings in less than 24 hours, giving you an incredibly short time-to-value and almost instant advice on how to find savings on your Microsoft estate.
...leading to smarter decisions in the long term
Immediate cost savings by re-allocating subscriptions or changing subscription levels are just the beginning. Over time, our 365 Insights service will give you the insight needed to better define future needs, leading to further savings across the Microsoft estate.
Are you a Microsoft EA customer looking to optimize your next renewal?
If you’re a Microsoft EA customer looking to not only optimize your 365 estate, but also your next renewal, follow this four-step plan from our ebook: SHI’s 4-step plan to optimize your Microsoft Enterprise Agreement renewal.
From a helping hand to a fully managed service
For organizations needing more than visibility and key indicators, SHI offers premium services designed to both optimize and ease the process of managing your Office and Microsoft 365 subscriptions.
Standard |
Professional |
Professional + |
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Adoption and usage reporting |
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Optimization recommendations including potential savings |
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Access to spend data based on your current contracted price rather than default MSRP (available up to 1x/year) |
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Access to dedicated Microsoft licensing expertise |
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365 insights Quarterly Report trending on usage and adoption with additional recommendations |
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10 hours of SAM consulting per year (includes support for actioning recommended changes to help you run a leaner, more efficient 365 estate) |
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Dedicated customer success manager and IT Asset Management analyst |
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Ongoing managed service with dedicated account team (project manager, licensing consultant, customer success manager, process consultant, and access to technical resources) |
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Automated provisioning and deprovisioning of subscriptions |
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Custom reporting within dashboards (based on data available) |
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Integration into on-premises metering tools |
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365 Process Maturity Assessment |
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Contract review and recommendations |
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Assistance with implementing recommendations |