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FireEye Central Management Virtual Appliance


FireEye Central Management Virtual Appliance

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Quick Details
  • Subscription license renewal (1 year) + Platinum Support
  • on-premise
FireEye Central Management Virtual Appliance
  • Subscription license renewal (1 year) + Platinum Support
  • on-premise
  Additional Details
Mfr Part #: RN-CM-VA-PTM-1Y
SHI Part #: 44644081
Category: Tran security and virus protection
UNSPSC: 43233205
Manufacturer: Trellix
Product Type: Shrinkwrap Software
Product Line: FireEye
General Information
CategoryTran security and virus protection
DescriptionFireEye Central Management Virtual Appliance - Subscription license renewal (1 year) + Platinum Support - on-premise
ManufacturerTrellix
UNSPSC43233205
Main Specifications
Header / BrandFireEye
Packaged Quantity1
Service & Support / TypeNew releases update
Software / License TypeSubscription license renewal
General
Bundled SupportPlatinum Support
CategoryOnline & appliance based services - data sharing, advanced threat detection
Product TypeSubscription license renewal - 1 year
Licensing
DetailsOn-premise
License Qty1 license
Service & Support
Type
  • New releases update - 1 year
  • Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 1
  • Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 2
  • Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 3
  • Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 4
  • E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Web knowledge base access - 1 year