KnowBe4 & SHI

The future of human risk management is here.

SHI has been named KnowBe4’s 2025 National Partner of the Year

KnowBe4 empowers workforces to make smarter security decisions every day. Trusted by over 70,000 organizations worldwide, KnowBe4 helps to strengthen security culture and manage human risk.

KnowBe4 and SHI have teamed up to combine expert human risk management with tailored IT sourcing. This partnership strengthens security through KnowBe4's AI-driven platform and SHI's personalized tech integration. Organizations benefit from seamless access to security training, compliance modules, and adaptive defense tools. With SHI’s global reach and local insight, KnowBe4’s solutions are optimized to meet unique needs — delivering a holistic approach to cybersecurity that protects both tech and human assets.

Benefits of KnowBe4 solutions through SHI

AI-powered human risk management

Transform your workforce from a security vulnerability into your strongest defense with KnowBe4's AI-driven HRM+ platform. With continuously updated content, simulated phishing, and real-time security coaching, organizations typically reduce their Phish-prone Percentage™ from over 30% to less than 5% within a year, strengthening their security posture.

Real-time threat detection & response

Combat sophisticated phishing attacks with KnowBe4's integrated security ecosystem. PhishER and Cloud Email Security automatically analyze suspicious emails, prioritize threats, and proactively block attacks before users are exposed. This comprehensive approach reduces investigation and remediation efforts for malicious emails by over 85%.

Enhanced security posture & compliance

Strengthen your security posture while meeting regulatory requirements with KnowBe4's Compliance Training and real-time SecurityCoach. With updated content in 35 languages and immediate feedback on risky behavior, this approach reduces breach risks and ransomware threats while potentially decreasing cyber insurance premiums and regulatory fines.

SHI is a Premier Partner of KnowBe4 and 2025 National Partner of the Year.

Authorization Levels

Premier Partner

Awards

2025

National Partner of the Year

KnowBe4 Security Awareness Training

Adaptable, AI-driven security awareness and compliance training

KnowBe4 provides the leading integrated platform for security awareness and compliance training. With 700+ updated modules in 35 languages, it delivers engaging content tailored to user needs. AI-driven phishing simulations and enterprise reporting reduce Phish-prone Percentage™ from 30% to under 5%. Seamless training protects against cyber threats and regulatory risks, helping organizations prevent fines, reputational damage, and non-compliance.

Monitor displaying a security report dashboard

Learn more about KnowBe4

Datasheet

Security Awareness Training and Simulated Phishing Platform

Learn more about managing the ongoing problem of social engineering.

Whitepaper

Building a Regulation Resilient Security Awareness Program

This whitepaper explores emerging global cybersecurity regulations.

Datasheet

KnowBe4 HRM+ Platform

Learn more about KnowBe4’s approach to human risk management.

Whitepaper

The Ins and Outs of Compliance Training Design

Build a strategically designed program that addresses your unique risks.

KnowBe4 Cloud Email Security

Turn vulnerability into resilience

KnowBe4’s Cloud Email Security uses machine learning and neural networks to block advanced phishing and prevent data loss. By assessing human risk and adapting controls in real-time, it strengthens defenses against evolving threats. With seamless API integration and deep risk visibility, it delivers rapid value and minimal effort. This platform transforms email from a vulnerability into a resilient asset through adaptive, behavior-based protection.

Detect and prevent advanced inbound and outbound email threats

Datasheet

KnowBe4 Defend™

Behavior-based email security that detects and prevents advanced phishing attacks.

Datasheet

KnowBe4 Prevent™

Safeguard against human error and data exfiltration with intelligent email data loss prevention.

Datasheet

KnowBe4 Protect™

Guard against data breaches with easy to use, certified encryption.

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Data Exfiltration Over Email

See how to detect intentional exfiltration in Microsoft 365.

KnowBe4 AI Defense Agents

AIDA: Smart security powered by AI

KnowBe4’s AIDA suite of AI-native security agents transforms human risk management through personalized training and automation. The SmartRisk Agent analyzes behavior to assess risk and activate four key tools: Automated Training assigns relevant content, Template Generation builds real phishing simulations, Knowledge Refresher delivers micro-learning, and Policy Quiz reinforces policies. AIDA boosts efficiency, reduces admin workload, and strengthens workforce resilience against social engineering.

AI-powered agents that elevate your human risk management strategy

Datasheet

AIDA: Artificial Intelligence Defense Agents

An advanced suite of AI-powered tools that elevates your human risk management strategy.

Whitepaper

Meet AIDA: The KnowBe4 Approach to Human Risk Management

Explore AIDA’s first four agents and preview new ones built to fortify your team as a last defense.

PDF

Social Engineering in the Age of AI

Learn how cybercriminals use social engineering and how AI has amplified phishing attacks' scale and complexity.

Whitepaper

Combating Cybercriminals with AI-powered Security Awareness Training

See how bad actors exploit AI —and how AI-powered security awareness can fortify your cyber defenses.

PhishER Plus

Anti-phishing defense

PhishER Plus delivers proactive email protection powered by KnowBe4’s global threat intelligence. Using data from 10M+ users, PhishML AI, and expert analysis, it blocks threats missed by traditional filters. The triple-validated feed auto-quarantines malicious emails before inbox delivery. Smart triage flags Clean, Spam, or Threat, helping teams respond faster. Key features include Global PhishRIP, Microsoft 365 Blocklist, Emergency Rooms, and PhishFlip for training. It reduces remediation workloads and strengthens defenses.

Whitepaper

Phishing Benchmarking Report — North America 2025

KnowBe4’s annual phishing benchmarking report to understand which industries and company sizes are most at risk — and how to fix it.

Identify and stop phishing threats

Datasheet

PhishER Plus: Supercharge Your Anti-Phishing Defense

Automate threat detection, streamline SOC workflows, and enhance anti-phishing.

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Phishing Threat Trends Report

Uncover fresh insights on phishing — from rising attack trends to new intel on long-standing threats.

Whitepaper

Stronger Together: KnowBe4’s Phish Alert Button Teamed with PhishER Plus

Explore five ways these two tools working together help your organization.

Case study

Protecting the Skies: Cebu Pacific Strengthens Cybersecurity Culture

Learn how Cebu Pacific lowered their Phish-prone™ Percentage from 81% to 6%.

SecurityCoach

Real-time security coaching

SecurityCoach delivers real-time coaching when users engage in risky behavior, turning security awareness into continuous, contextual learning. It integrates with tools like Microsoft, CrowdStrike, and Cisco to monitor user actions. When threats arise, SecurityTips are delivered instantly via Teams, Slack, or email. This boosts retention, reduces alert noise, and lightens the load on security teams. With 200+ tips across 60 topics in 34 languages, SecurityCoach builds a strong security culture and trains users to be a proactive defense.