Certainty in a Connected World

About BlackBerry Cylance

BlackBerry Cylance offers cybersecurity options ranging from 24x7 managed services to predictive, AI-driven, endpoint protection. Our solutions replace reactive security posture with a prevention-first model, saving you time and money. We’ve shut down tens of millions of potential attacks with a system that is continually learning.

Partnership with SHI

SHI maintains the highest level of membership in the BlackBerry Cylance's Partner Program. SHI represents the full suite of BlackBerry Cylance solutions designed to predict and prevent the execution of advanced threats. Deployed on over 14.5 million endpoints globally, we protect clients of all sizes and verticals including SMB, Enterprise, Fortune 100 and governments. Contact SHI 

AI and ML for Security

What Is Artificial Intelligence?

An Extraordinary Ability to Extract Insights

Artificial intelligence (AI) is a system that has been taught or learned how to carry out specific tasks without being explicitly programmed how to do so. Today, most of the fruitful research and advancements have come from the sub-discipline of AI called machine learning (ML), which focuses on teaching machines to learn by applying algorithms to data. Often, the terms AI and ML are used interchangeably.

Learn More About AI-Driven Spark Suites

Spark Suites– Where Zero Trust, Meets Zero Touch

Enterprises today face an increasingly chaotic environment where cyberthreats are evermore sophisticated and pervasive. At the same time, enterprise endpoints and the amount of data shared at the edge are growing exponentially. Together, cybersecurity threats and endpoint chaos are putting organizations at risk, while cutting into employee productivity and increasing IT costs. Modern problems require modern solutions — this is why BlackBerry Spark Suites have been designed to leverage true artificial intelligence, machine learning and automation to provide improved cyber threat prevention and remediation, all while offering visibility to help you manage all endpoints with the highest level of security.

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The New Reality: Bring Order to Chaos with Unified Endpoint Security

To succeed in the new reality, solutions must meet the rigorous security requirement of IT leaders while also accommodating users’ desire for ease-of-use and mobility.

The Predictive Advantage: It's About Time

Whether you're a big, small, or medium-sized business, you're a target. BlackBerry Cylance technology predicts and prevents threats before they appear in the wild – on average 25 months in advance (per SE Labs). Stop tens of millions of potential attacks without straining your limited resources.

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Cybersecurity That Addresses Business Needs

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Simple to Deploy.

BlackBerry Cylance solutions provide a predictive, pre-execution defense against new and existing threats. Our AI-driven technology deploys at the endpoint where it silently stops malware attacks.

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Easy to Manage.

CylancePROTECT® evaluates objects in less than 100 milliseconds and prevents execution immediately upon detection. Our intuitive cloud-based management console allows you to easily configure/adapt and monitor your protection status, without requiring signatures or a cloud connection.

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Cost-Effective Protection.

AI-based protection saves you time and money with no daily scans to bog down performance, or heavy expert requirements to install and maintain the solution.

Prevent. Detect. Respond.

Independent studies confirm what we've long known, machine learning (ML) helps resolve security challenges and drives advanced solutions. CylanceOPTICS shifts the demands of endpoint detection and response (EDR) strategy by eliminating distracting and redundant processes. It provides smarter detection and response capabilities – all while using just a fraction of your technological and human resources.

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The Future of EDR is Here

There is no doubt that organizations stand to benefit from EDR technologies, which enable faster response and remediation for security incidents. However, attackers have worked hard to develop tactics, techniques, and procedures (TTPs) to defeat legacy rules-based EDR technologies, rendering them less effective over time.

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Automation is Key

To effectively deal with threats in a timely manner, automation is key. Learn about the current and future path for more intelligent detection and response.

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24x7 Managed Detection and Response is Here

CylanceGUARD, a 24x7 managed detection and response offering, provides actionable intelligence for customers to prevent threats quickly, while minimizing alert fatigue without requiring additional resources.



Proving Prevention is Possible.

ThreatZERO experts blend technological expertise and personalized, white glove service to optimize BlackBerry Cylance’s security solutions. Get the most out of your investment while creating a protected environment that runs smoothly, accountably, and effectively.

ThreatZERO Offerings

From implementation and operationalization of BlackBerry Cylance’s solutions to managed prevention and response, the ThreatZERO team offers service options to meet your needs.

Service Options to Meet Your Needs

Download the ThreatZERO Cheat Sheet

ThreatZERO (Foundational).

ThreatZERO experts get you started with complete implementation and operationalization of BlackBerry Cylance’s solutions.

ThreatZERO + Assurance.

Assists existing ThreatZERO clients in re-establishing their prevention status and maintaining that status moving forward through monthly/quarterly checks.

Managed Prevention.

Choose a subscription-based service to achieve and confidently maintain prevention for the lifetime of your license.

ThreatZERO Resident Expert.

Dedicated, on-site staff augmentation resources help deploy, manage, and operationalize CylancePROTECT and CylanceOPTICS.

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Ready to Learn More?

Contact us to discuss BlackBerry Cylance solutions for your organization.