Artic Wolf & SHI

Leading your security operations

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Our mission: End cyber risk

As Arctic Wolf’s leading national partner, SHI is here to keep cybercriminals at bay while improving your organization’s overall security posture within the changing landscape. Arctic Wolf can help with:

  • Threat telemetry spanning endpoint network and cloud sources
  • Advanced Threat Detection and Response
  • Continuous vulnerability and risk management

The Arctic Wolf® Security Operations Cloud ingests and analyzes trillions of security events each week to enable critical outcomes for most security use cases. SHI and Arctic Wolf together deliver automated threat detection and response at scale to protect your systems and end cyber risk.


Benefits of Arctic Wolf solutions through SHI

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Managed Detection and Response

Monitor attacks across cloud services with 24x7 monitoring and tailored alerting. We ensure cloud threats are contained before they can do damage with managed investigation and guided response.

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Managed Risk

Help stop a cyber breach and restore your organization to pre-incident business operations. Get priority access to incident response experts, a 1-hour SLA and a preferred rate on IR engagements without committing to a minimum number of incident response hours.

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Managed Security Awareness

Prepare your employees to recognize and neutralize social engineering attacks and human error—helping to end cyber risk at your organization. We integrate compliance training with your security awareness program.

Managed Detection and Response

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with 24x7 coverage, detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Incident Response

Arctic Wolf Incident Response, formerly Tetra Defense, is a leading incident response (IR) provider and first responder to major cyber incidents and breaches, including ransomware and business email compromise attacks. The IR team prioritizes restoration and recovery while performing containment and analysis to return the client to normal operations as quickly and efficiently as possible.

Arctic Wolf Incident Response JumpStart Retainer

  • 1-Hour response SLA
  • Full-service IR team
  • Proactive planning
  • No prepaid minimum hours

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Incident Response JumpStart Retainer 

When crisis strikes, the last thing you want is hesitation or uncertainty when asked, “What do we do now?” IR JumpStart serves as your answer and action plan.

Security Operations Warranty

The Arctic Wolf Security Operations Warranty is an exclusive, no-cost benefit, offered by Arctic Wolf in partnership with a third-party that supports the program delivery and underwriting. It is available to customers with a robust security partnership with Arctic Wolf.

In the event of a cyberattack, Arctic Wolf Security Operations Warranty provides up to $1,000,000 in financial assistance for recovery activities, legal and regulatory expenses, and other associated business costs.

With this new benefit, qualifying customers enrolled in the Warranty are now eligible to purchase an additional $1,000,000 cyber insurance policy from Cysurance at up to an 80% discount!

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Arctic Wolf Security Operations Warranty 

Mitigate cyber incident costs with financial assistance benefits.

All Arctic Wolf Resources

Elevate your cybersecurity expertise and strengthen your organization's security posture

Contact us today to get started!

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