ServiceNow^® Organizational Readiness Assessment

Accelerate your journey with our ServiceNow Organizational Readiness Assessment. As a trusted ServiceNow Elite Partner, SHI blends certified expertise, proven project management, and a tailored methodology to prepare your organization for a confident, secure transformation.

Readiness is key to success — SHI’s experts guide you through stakeholder interviews, collaborative workshops, and targeted surveys to uncover actionable insights. Our structured assessment evaluates people, processes, and technology, using best practices like DMAIC, ADKAR, and PDCA to benchmark your environment and identify gaps.

Secure your ServiceNow success today

You’ll receive a comprehensive executive summary, readiness scorecard, gap analysis, and a high-level roadmap — everything needed to align ServiceNow with your business priorities, accelerate ROI, and reduce risk from day one.

Choose from packages designed for IT teams or enterprise-wide transformation. Every engagement includes expert interviews, technical discovery, and a findings report. Launch with confidence, knowing SHI’s proven methodology supports security, governance, and compliance at every step.