SHI’s ServiceNow Platform Optimization Assessment delivers actionable insights, improved security, and real platform value.

You already know the story — unused modules, workflows that break with every upgrade, and users who’d rather call the help desk than use your portal. From manual processes to complex upgrades, ServiceNow can become a source of hidden inefficiency and risk.

If your ServiceNow platform isn’t living up to its promise — or if you suspect untapped potential — SHI’s ServiceNow Platform Optimization Assessment is your first step toward unlocking greater value, improving adoption, and future-proofing your investment.

Key benefits for IT leaders

  • Actionable insights for faster, better decisions
  • Improved adoption and utilization of ServiceNow features
  • Accelerated ROI and stronger business alignment, with real cost reduction from optimization
  • Enhanced system health and security posture
  • Stronger governance, automation, and data quality
  • Simplified upgrades and lower maintenance costs
  • Minimal disruption during assessment and implementation
  • End-to-end support, including optional implementation and ongoing optimization

Why SHI? A strategic partner — not just a reseller

As a ServiceNow Elite Partner, SHI delivers holistic, strategic support to help you select, deploy, and optimize any part of the ServiceNow platform. We understand how ServiceNow fits within your broader IT environment, with added value from IT asset management and cloud services. We’re not just a license reseller — we’re your solution partner for lasting results.

Optimize your ServiceNow platform

Take the next step toward achieving the ROI you were promised — and making your users happier — with SHI’s ServiceNow Platform Optimization Assessment.