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Micro Focus Premium Support Named Support Engineer (NSE) Add-on


MSRP$6,600.00
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Micro Focus Premium Support Named Support Engineer (NSE) Add-on

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Quick Details
  • Technical support (initial)
  • for Privileged Management
  • academic
  • ALA, SLA
  • phone consulting
Micro Focus Premium Support Named Support Engineer (NSE) Add-on
  • Technical support (initial)
  • for Privileged Management
  • academic
  • ALA, SLA
  • phone consulting
  • 1 year
  • 10 incident
  • business hours
  • response time: 1 h
  • Africa
  Additional Details
MSRP: $6,600.00
Mfr Part #: 051-006461-I
SHI Part #: 37491907
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: OpenText
Product Type: Other
Product Line: Micro Focus
General Information
CategoryMaintenance or support fees
DescriptionMicro Focus Premium Support Named Support Engineer (NSE) Add-on - Technical support (initial) - for Privileged Management - academic - ALA, SLA - phone consulting - 1 year - 10 incident - business hours - response time: 1 h - Africa
ManufacturerOpenText
MSRP$6,600.00
UNSPSC81112201
Main Specifications
Header / BrandMicro Focus
Header / Country KitsAfrica
Packaged Quantity1
Service & Support / TypeTechnical support (initial)
Details
Service & Support
  • Phone consulting - 1 year - response time: 1 hour - availability: business hours - 10 incidents / severity level 1/2
  • E-mail consulting - 1 year - response time: 1 hour - availability: business hours - 10 incidents / severity level 1/2
  • Web support - 1 year - response time: 1 hour - availability: business hours - 10 incidents / severity level 1/2
General
Full Contract Period1 year - 10 incident
LocalizationAfrica
Response Time1 hour
Service AvailabilityBusiness hours
Service IncludedPhone consulting
TypeTechnical support (initial)
Software
Installation TypeLocally installed
License PricingAcademic, volume
Licensing ProgramAcademic License Agreement (ALA), School License Agreement (SLA)
Software TitlePrivileged Management