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Micro Focus Premium Support Dedicated Support Engineer (DSE)


MSRP$187,000.00
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Micro Focus Premium Support Dedicated Support Engineer (DSE)

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Quick Details
  • Technical support (renewal)
  • for Identity Management
  • academic
  • ALA, SLA
  • consulting
Micro Focus Premium Support Dedicated Support Engineer (DSE)
  • Technical support (renewal)
  • for Identity Management
  • academic
  • ALA, SLA
  • consulting
  • 1 year
  • Africa
  Additional Details
MSRP: $187,000.00
Mfr Part #: 051-006189
SHI Part #: 37491830
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: OpenText
Product Type: Other
Product Line: Micro Focus
General Information
CategoryMaintenance or support fees
DescriptionMicro Focus Premium Support Dedicated Support Engineer (DSE) - Technical support (renewal) - for Identity Management - academic - ALA, SLA - consulting - 1 year - Africa
ManufacturerOpenText
MSRP$187,000.00
UNSPSC81112201
Main Specifications
Header / BrandMicro Focus
Header / Country KitsAfrica
Packaged Quantity1
Service & Support / TypeTechnical support (renewal)
Details
Service & Support
  • Consulting - 1 year - on-site - 4 days per week
  • Remote consulting - 1 year - 1 day
  • Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2
General
Full Contract Period1 year
LocalizationAfrica
LocationOn-site
Service IncludedConsulting
TypeTechnical support (renewal)
Software
Installation TypeLocally installed
License PricingAcademic, volume
Licensing ProgramAcademic License Agreement (ALA), School License Agreement (SLA)
Software TitleIdentity Management