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Palo Premium Support


MSRP$5,600.00
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 In Stock
Palo Premium Support

Mfr Part #:
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Quick Details
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Palo Premium Support
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • 100 units
  • for P/N: PAN-M-100-P-100
  Additional Details
MSRP: $5,600.00
Mfr Part #: PAN-SVC-PREM-M-100-P-100-R
SHI Part #: 27965817
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: Palo Alto Networks
Product Type: Other
General Information
CategoryMaintenance or support fees
DescriptionPalo Premium Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - 100 units - for P/N: PAN-M-100-P-100
ManufacturerPalo Alto Networks
MSRP$5,600.00
UNSPSC81112201
Main Specifications
Header / BrandPalo Alto Networks
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: PAN-M-100-P-100
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium
  • Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity low
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Pricing Type100 units
Response TimeNext business day
Service IncludedAdvance parts replacement